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The Retirement Living Code of Conduct (the Code) is a voluntary industry code that sets out the standards of conduct for retirement living operators in Australia. The Code was developed by the Retirement Living Council, in collaboration with industry stakeholders, and is designed to promote and maintain high standards of resident safety, wellbeing and satisfaction.
The Code outlines 15 key principles that retirement living operators are expected to adhere to, including principles related to transparency, fairness, respect, safety, and communication. These principles cover a range of areas, including marketing and advertising, contracts and agreements, pricing and fees, and dispute resolution.
By signing up to the Code, retirement living operators commit to upholding these principles and implementing policies and practices that align with the standards set out in the Code. The Code is monitored by an independent Code Administrator, who is responsible for ensuring compliance with the Code and investigating any complaints or breaches.
The Retirement Living Code of Conduct is designed to provide a level of assurance to residents and their families that they can expect high standards of conduct and service from retirement living operators in Australia. It aims to promote transparency and accountability in the industry and to encourage retirement living operators to continuously improve their services and practices to meet the changing needs and expectations of residents.
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Retirement villages have become a popular choice for older Australians seeking independence, community, and a lifestyle suited to their retirement years. However, like any major life decision, moving into a retirement village has both advantages and disadvantages. Understanding these can help you make an informed choice about whether it’s right for you.
Deciding to move into a retirement village is a significant step, both emotionally and financially. With so many options across Australia, understanding the process can help you make a choice that fits your lifestyle, budget, and long-term needs. This step-by-step guide walks you through the key considerations to ensure your retirement village decision is informed and stress-free.
Retirement villages in Australia offer a lifestyle tailored for older Australians, combining independent living with community amenities and optional care services. While the benefits are clear, it’s important to understand the financial commitments involved. Costs can vary widely depending on location, village type, and the services included.
Retirement villages are about more than providing a home - they are communities designed to support ageing well. A key aspect of this is access to healthcare services. From preventative care to ongoing support, healthcare offerings in retirement villages help residents maintain independence, manage chronic conditions, and enjoy a high quality of life.
